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Associate Manager : Export Import Documentation - Digital Aptech

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 Associate Manager : Export Import Documentation - Digital Aptech

Job Description

 
  • Manage, review, coach up the export documentation team.
  • Follow metrics to ensure department success.
  • Streamline in-house processes.
  • Help to continue to build a team-oriented atmosphere.
  • Obtain essential shipment data from clients to start the documentation process.
  • Communicate daily with clients and vendors to ensure all documentation is accurate and submitted.
  • Be well versed in different terminology in order to accurately complete documents.
  • Promotes customer focus; Establishes customer service standards; provides training in customer service delivery; monitors customer satisfaction; develops new approaches to meeting customer needs.
  • Expresses ideas and thoughts verbally; expresses ideas and thoughts in written form; exhibits good listening and comprehension; keeps others adequately informed; selects and uses appropriate communication methods.
Required Skill Set
  • Backoffice experience of at least 6-7 years or more
  • Worked preferably in Logistics/ shipping domain back office
  • Very good experience of Project Management and has handled new process migrations
  • Worked with process metrics and has working knowledge of productivity, accuracy and TAT
  • Handled directly a team size of 20 team members for more than 2 years
  • Worked in processes across time zones
  • People Management and Time Management skills
Educational Background & Experience
Post Graduates /MBA preferred.
Minimum 8 10 years from Shipping Background

Job Classification

Industry: Internet
Functional Area / Department: Procurement & Supply Chain
Role Category: Import & Export
Role: Export / Import Manager
Employement Type: Full time

Contact Details:

Company: Digital Aptech
Location(s): Hyderabad

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Keyskills:   PDF Time management Customer satisfaction Project management Consulting Export import documentation HTML Customer service delivery Cost Logistics

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Digital Aptech

Greetings from Digital Aptech Pvt. Ltd.!Digital Aptech is a multi-award winning, ISO 27001:2013 and ISO 9001:2015 certified software application development company that has a strong foothold of seasoned skills, creative ideas and the ability to deliver services with utmost perfectio...