Walk-in Drive In Hcltech | Team Lead Content Moderator|17th &18th May|
- HCLTech
- 4 - 6 years
- Hyderabad
- 27 days ago
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Job Description
HCLTech is Hiring || Team Lead Content Moderator || 17th May,2025 & 18th May,2025|| Walk In Drive || 10.00 AM - 3.00 PM ||
Date: 17th May,2025 & 18th May,2025
Time: 10:00 AM to 3:00 PM
Location: Advance Business Hub, An Ascendas IT Park, Building H-01B, Phase 2, HITEC City, Hyderabad, Telangana 500081
Contact Person: Ashish Durgapal
Please carry:
- 2 Updated Resume
- 1 Passport size
- 1 ID Proof Pan card/ Aadhar Card (Do not bring any laptops, pen drives, or electronic devices)
Designation : Team leads
Responsibilities :
1. Oversee & manage daily metric reporting to customer.
2. Act as a SME & provide real time support to the Analysts
3. Record & meet production daily hours for the team
4. Conduct feedback interventions with each Analysts & more often for the low performers
5. Report out anomalies in volumes, policies to the Shift Managers
6. Ensure TNIs are carried out & required training is conducted as required
7. Methodologies to improve processes, introduce efficiencies in the program on a regular basis.
8. Administrative responsibilities for all agents under span
Skills:
1. Experience managing a team size of 15+ employees
2. Experience in managing content moderation ops/ social media ops
3. Excellent English skills oral and written.
4. required to work in night shift hours & weekends
5. Ability to work under pressure and make sound judgment calls
6. Any graduation
**Immediate to 45 days notice period candidates are preferred**
Job Classification
Industry: BPM / BPOFunctional Area / Department: Other
Role Category: Other
Role: Other
Employement Type: Walk-ins
Contact Details:
Company: HCLTechLocation(s): Hyderabad
Keyskills: Team Handling Content Moderation Content Operations
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