Troubleshooting Engineer(voice) @ Wipro

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Troubleshooting Engineer(voice)

Wipro
0 - 2 years
Pune
28 days ago
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Job Description

JD:

Essential Hiring Skills:

PC basic knowledge, typing on PC using keyboard shortcuts
Microsoft office (Outlook, Word, Excel)
Order Management & Supply Change Management Knowledge
Knowledge of data handling

Responsibility:

Process updates/modifications to the incoming work orders accurately and promptly
Enter customer selections into the order processing system
Calculate and enter initial quantity at the time of order creation
Liaise with suppliers, and internal teams to confirm order details and resolve any issues
Maintain accurate records of documents and transactions
Provide updates on order status and communicate any delays or discrepancies
Follow company policies and procedures to ensure compliance with industry standards
Identify areas where innovative solutions will improve business performance
Participate in team meetings and contribute to process improvement initiatives

Shift : US Shift (24*7)

2 rotational off

1 way cab facility

Job Classification

Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Customer Success
Role: Customer Success Associate
Employement Type: Full time

Contact Details:

Company: Wipro
Location(s): Pune

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Keyskills: Mis Excel Customer Support Networking Voice Process Troubleshooting Communication Skills Excel Telecommunication MS Office Verbal Communication SAP Support

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₹ 2-3.5 Lacs P.A

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Preferred City (* max. 2 w/comma)

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Current / Recent Company (*)

Experience (*)

Expected Salary (*)

Desired Industry (*):

Functional area / Department (*):

Enter Skills (key skills, subjects, technologies & roles to use in search)

Write briefly about yourself, your experience and education (*)

Attach ResumeMax 2.38 MB (RTF, PDF, DOC, DOCX formats only parsed)

Please, check the file size and type.

Add social media [ + ]

Create password

I agree with website service terms and conditions

Wipro

Wipro Limited

Troubleshooting Engineer(voice) @ Wipro

Home > Customer Success