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Customer Support @ Tech Mahindra

Home > Customer Service (Domestic)

 Customer Support

Job Description

    • 24*7 environment
    • Minimum qualification 10+2 or 10+3 and no pursuing candidates
    • No leaves for the first 3 months of joining
    • Freshers are preferred
    • Work From Office only.
    • Voice Process
    • Languages Required: Excellent Communication Skills in English and Hindi and Willingness to work for 24/7 working

    environment is a must, which includes Night Shift.

    • 6 days working, rotational shifts and 1 weekly off (rotational)
    • Immediate joiners and Contract Joiners 
    • Interview Mode: Face to Face
    • Job Location. Tech Mahindra, Mani Casadona, Kolkata
    • Knowledge on Computers word & Excel.
    • Candidate should have Knowledge of OS
    • Customer support to e-commerce customers
    • Voice Languages: English + Hindi (VETI-4)
    • Chat Language: English (VWT-56)

     

    Hiring Filters:

    • HR Round
    • OPS ROUND
    • Versant Test (VETI 4 / VWT-56)
    • Typing Threshold: Voice (25wpm-Gross Speed / 85% Accuracy); Chat (30wpm-Gross Speed / 90% Accuracy)
    • 4 Online Assessments for Voice Process: Threshold 8/10 for each assessments

     

Employement Category:

Employement Type: Full time
Industry: BPO / Call Center
Role Category: Customer Service (Domestic)
Functional Area: Not Specified
Role/Responsibilies: Customer Support

Contact Details:

Company: Tech Mahindra Ltd.
Location(s): Kolkata

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Keyskills:   ms excel english communication skills customer service bpo

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Tech Mahindra

Tech Mahindra Ltd.