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MS Dynamics CRM 365 Functional Consultant @ Sharp Software

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 MS Dynamics CRM 365 Functional Consultant

Job Description

Must Skills:

2-5 years in Microsoft Dynamics 365 CRM functional consulting.

Expertise in Dynamics 365 modules and Project Operations.

Experience in CRM customization, Power Automate, and Power Platform.

Strong knowledge of security roles, business process flows, and reporting.

Excellent analytical and communication skills.

Preferred: Microsoft Dynamics 365 Certifications (PL-200, MB-210, MB-220, MB-230, MB-240, MB-920).

Desired Skills:

Gather and document functional requirements, translating them into CRM solutions.

Configure and customize Dynamics 365 CRM modules (Sales, Customer Service, Marketing, Field Service, Project Operations).

Implement workflows, security roles, and automation using Power Automate.

Lead CRM and Project Operations implementations, data migration, and system testing.

Provide user training, troubleshooting, and documentation.

Collaborate with teams to align solutions with business goals.

Job Classification

Industry: IT Services & Consulting
Functional Area / Department: Consulting
Role Category: IT Consulting
Role: Functional Consultant
Employement Type: Full time

Contact Details:

Company: Sharp Software
Location(s): Bengaluru

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Keyskills:   MS Dynamics CRM 365 Customer Service Sales Project Operations Dynamics 365 modules Power Automate Power Platform Field Service CRM customization Marketing CRM

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Sharp Software

SHARP SOFTWARE DEVELOPMENT INDIA PVT. LTD. Sharp Software Development India (SSDI) is a 100% subsidiary of Sharp Laboratories of America (SLA), USA. SLA is one of the key R&D establishments of Sharp Corporation, Japan. SSDI was established in August 1999 and is located in International Tech...