Storage Area Networks (SAN) Architecture @ Diverse Lynx

Job Description

About Accenture: Accenture is a global professional services company with leading capabilities in digital, cloud and security. Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services and Accenture Song-all powered by the world's largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities. Visit us at accenture.com

• Project Role :Application Support Engineer
• Project Role Description :Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.
• Management Level :11
• Work Experience :2.5-4 years
• Work location :Hyderabad
• Must Have Skills :
• Good To Have Skills :
• Job Requirements :
  
  
  • Key Responsibilities : 1 Respond to user/client escalations and engage functional escalation and Management escalation as required 2 Participate in incident management meetings, drive initiate SRT bridges 3 Prompt handling of all /incidents/problems/SRs in order to minimize the impact of incidents upon client end service quality and consequently identifies opportunities to improve the day-to-day operations of the client supported Drive metrics for Hopping, backlog, reopen tickets ageing tickets
  
  
  • Technical Experience : Good knowledge on all Backup and Recovery tools and Storage Area Networks SAN Architecture and Design
  
  
  • Professional Attributes : -Good communiction skill, Leadership skills, team handling skills, analytical skills and good presentation skills and ability to work independently
  
  
  • Additional Information : -Willing to work in 24/7 support rotational shifts

Employement Category:

Employement Type: Full time
Industry: IT Services & Consulting
Role Category: General / Other Software
Functional Area: Not Applicable
Role/Responsibilies: Storage Area Networks (SAN) Architecture and

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Keyskills:   sql unix linux sql server troubleshooting team handling service quality analytical skills leadership skills incident management presentation skills software engineering professional services san srt cloud visit prompt storage bridges