Linux System Admin Level 1
- EverData
- 1 - 6 years
- Jaipur
- 27 days ago
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Job Description
Linux System Admin Level 1 to help support our customer base, both directly & indirectly. Activity required interaction with application software and operating systems to diagnose & resolve unique, non- recurring problems in Hosting Environment
Major Duties /Responsibilities
- Treat all customers in a professional, respectful manner
- Handling Technical support tickets from web hosting customers
- Supporting the roll-out of new applications
- Provide client support and technical issue resolution via E-Mail, phone and other electronic medium
- Troubleshooting a variety of technical issues customers are having with their web hosting services
- Prioritizing and managing many open Ticket at one time
- Successfully completes other duties and projects as assigned.
Qualification, Knowledge, Skill & Abilities
- Computer Knowledge, Good Communication, Preferably B.Tech.
- Red Hat Certified Engineer (RHCE) Preferred
- Willing to work in a 24*7 Environment
- Experience with Hosting Control Panels (CPanel/WHM/Plesk)
- Basic installation, server security, server monitoring
- Excellent understanding of SMTP, HTTP, FTP, IMAP, POP, Exim
- Installation and modification of Apache, Bind, DNS, PHP, MySQL, Perl
- Managing server Backup/Restore
- DNS Management
- Ability to work well with a team, constantly changed environment and follow instructions from supervisors and senior colleagues
- Confident and passionate
- Organizational skills with the ability to multitask by talking, using technology and listening
- Ability to troubleshoot web hosting and technical procedures as needed
- Dependable to be at work during assigned shifts and to complete work as expected.
Experience
Level 1 Experience: 1+ years
Level 1 Experience: 1+ years
CTC Package As per eligibility of the candidate(Atleast One Year Service Contract)
Important Factors for the Job Opening:
Web Hosting, Linux, Resolving Technical Support Tickets, Client Support, Good Communication Skills in English, Server Management,
Web Hosting, Linux, Resolving Technical Support Tickets, Client Support, Good Communication Skills in English, Server Management,
No of Vacancy:
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Job Classification
Industry: IT Services & ConsultingFunctional Area / Department: IT & Information Security
Role Category: IT Support
Role: IT Support - Other
Employement Type: Full time
Contact Details:
Company: EverDataLocation(s): Jaipur
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Keyskills: FTP Linux MySQL PHP Perl HTTP Apache Troubleshooting Technical support RHCE
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