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Customer Experience Partner @ Atidiv

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 Customer Experience Partner

Job Description

We are thrilled to announce exciting opportunities with the fast growing and dynamic Team #AtidivPosition: Customer Experience Partner (International Semi-Voice Process)Number of position : 5Location: Pune Shift: Rotational (24x7)Educational Qualifications: Graduation not requiredProfessional Experience: 1 - 5yearsAn ideal candidate should be:
Excellent (email/chat) written & verbal skills
Has worked with international semi voice process

Must have experience in technical support and working with eCommerce platforms; familiarity with Zendesk and Shopify is a plus.Perks & Benefits:
WFH (Pune only)
Incentives & Shift AllowancesEmail: ne***********r@at***v.com

Job Classification

Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Voice / Blended
Role: Technical Support - Voice / Blended
Employement Type: Full time

Contact Details:

Company: Atidiv
Location(s): Pune

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Keyskills:   Email Support Bpo Customer Service Chat Process Customer Support International Voice Process Blended Process Techinal Support Semi Voice Chat Support Outbound Process US Process Inbound Voice Process International BPO UK Process

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Atidiv

AWC Software is a 14+ year old IT services provider with specialization in Oracle E-Business Suite (Functional & Technical), OBIEE, Microsoft Sharepoint, SAP, SFDC, Fusion Middleware, ADF & BPM tools like Newgen. With current company strength of around 600 employees having expertise on Oracl...