Services Delivery Manager
- Stark Digital Media
- 0 - 3 years
- Pune
- 10 months ago
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Job Description
Interview Process:- Virtual
Responsibilities:-
- END to END sales where they act as consultants for SMEs and SMBs with appropriate IT Solutions
- Following a complete Sales life cycle in order to achieve the sales target - The cycle includes taking up the lead ahead from the Lead generation team, relationship building, presentation, negotiation, and winning the deal.
- Experience with bidding on portals like Twago, Upwork
- Lead gen - Sales Navigator, Crunchbase etc
- Ensuring customer satisfaction and seeing the project success to the end.
- Coordinating with the technical team to provide the client with the required software solution.
- Dealt with clients from the Middle East, US, UK, Europe, Asia, etc.
- Acquiring and maintaining clients from the Middle East, Europe & USA region.
- Maintain good communication channels with C-level officials Involved in B2B Sales, Direct Sales, and Channel Sales.
- Objection handling and Customer relationship building.
- Handling B2B clients, upsell, and/or cross-sell services.
- Maintaining the client accounts and retain the client for a long time.
- Enhance customer experience working with the organization.
- Requirement gathering and analyzing the data collected from clients end.
- Resolving the issues client-facing with ongoing projects.
- Delivering reports on time and measuring the quality of work done.
- Delivering the project to the client& collect feedbacks.
- Focusing on adding value to the client organization by pitching the right solutions.
- Act as a bridge between client, Onsite & offshore team
Key Skills -
Upwork, IT Sales, IT Domain, Bidding Portal, Proposal making.
Interested candidate can drop their CV at
Job Classification
Industry: IT Services & ConsultingFunctional Area / Department: Customer Success, Service & OperationsRole Category: Service DeliveryRole: Service Delivery ManagerEmployement Type: Full timeContact Details:
Company: Stark Digital MediaLocation(s): Pune+ View Contact
Keyskills: Direct sales B2B Bidding Customer satisfaction Relationship building Channel sales IT sales Customer relationship Customer experience B2B Sales
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