Virtual Relationship Manager Bangalore @ Mspire Ventures

Job Description

• Building effective relationships with clients to retain and developing sustainable relationships
• Identify customer financial and other banking needs then make referrals to others where appropriate
• Working closely with other departments to ensure that customer instructions are executed correctly and in a timely manner
• Establishing and agreeing client contact strategies in line with Group operating models
• Improving customer experience by collating customer feedback, identifying areas to improve such as operational, administrative, processes and competitiveness of products and services
• Maintaining an awareness of relevant products and services available from Group sources and elsewhere in order to provide the best solutions for clients
• Supporting branch improvement initiatives, providing customer feedback of our service and product offering and ensuring compliance with audit requirements and quality assurance
• Driving market leading standards for conduct and controls in line with bank values and expectations

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Keyskills:   kannada telecom sales telesales banking sales banking process sales banking products malayalam