Call Centre Executives @ Gozo

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Call Centre Executives

Gozo
0 - 5 years
Kolkata
9 months ago
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Job Description

Manage large amounts of inbound and outbound calls in a timely manner

Follow communication scripts when handling different topics

Identify customers needs, clarify information, research every issue and provide solutions and/or alternatives

Seize opportunities to upsell products when they arise

Build sustainable relationships and engage customers by taking the extra mile

Meet personal/team qualitative and quantitative targets

Requirements

Strong phone and verbal communication skills along with active listening

Customer focus and adaptability to different personality types

Job Classification

Industry: Travel & Tourism
Functional Area / Department: Customer Success, Service & Operations
Role Category: Voice / Blended
Role: Customer Retention - Voice / Blended
Employement Type: Full time

Contact Details:

Company: Gozo
Location(s): Kolkata

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Keyskills: bpo plaster flooring inbound administration customer service customer care concreting shuttering customer focus branch management customer support center management tiles voice process rcc outbound plastering brick work communication skills

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Your name (*)

Email (*)

Mobile (*)

Preferred City (* max. 2 w/comma)

Designation / Expected Role

Current / Recent Company (*)

Experience (*)

Expected Salary (*)

Desired Industry (*):

Functional area / Department (*):

Enter Skills (key skills, subjects, technologies & roles to use in search)

Write briefly about yourself, your experience and education (*)

Attach ResumeMax 2.38 MB (RTF, PDF, DOC, DOCX formats only parsed)

Please, check the file size and type.

Add social media [ + ]

Create password

I agree with website service terms and conditions

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Gozo

Founded in October 2008, Gozoop is an independent marketing company offering a wide range of strategic solutions for brands and businesses. With a platform agnostic approach and effective blend of creative and technology services, Gozoop specializes in crafting integrated solutions designed to helps...

Call Centre Executives @ Gozo

Home > Voice / Blended