Associate Technical Support Engineer Salary up @ Imaginators Try

Job Description

Job description

• Assisting customers in solving their custom code, integration, and implementation of Salesforce products. This involves debugging, fixing, and ensuring issues are fully resolved.
• Designing and maintaining technical expertise in assigned areas of product functionality.
• Demonstrating outstanding analytical and problem-solving expertise.
• Providing feature explanation and Salesforce coding best practices.
• Handling customer expectations and the customer experience to enhance customer satisfaction.
• Actively maintaining and participating in job-related training activities.

Required Qualifications/Skills:

• Superb Communication - Verbal and Written
• Super Badges in Salesforce Administrator/Developer etc
• Solid Grasp of HTML, XML, API, SQL
• C, C++, Java, RDBMS and OOPS concepts
• Ability to communicate technical concepts clearly and effectively
• Solid grasp of Internet technologies: firewalls, web servers, web proxy servers, etc.
• BE/B.Tech degree with minimum 70% academic scores from Computer
• Science or from circuit branches background
• Willingness to work in flexible shift timings.
• AMIT GANDHI
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Employement Category:

Employement Type: Full time
Industry: BPO / Call Center
Role Category: Technical Support / HelpdeskCustomer Service (International)
Functional Area: Not Applicable
Role/Responsibilies: Associate Technical Support Engineer Salary up

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Keyskills:   inbound ccna customer service technical support technical desktop administration remote desktop mcse tech