Designer For Customer Experience
- IBS Software Services
- 5 - 8 years
- Kolkata
- 4 months ago
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Job Description
Job Title UX Designer for Customer Experience Location (s)
Kochi
Years of Experience
5-8 years
Job Description
Conduct user research to understand user needs, behaviors, and pain points.
Develop user personas, journey maps, and experience maps.
Create wireframes, mockups, and interactive prototypes to visualize design concepts.
Conduct usability testing and gather user feedback to iterate on designs.
Collaborate with product managers, developers, and other stakeholders to ensure designs are feasible and aligned with business goals.
Maintain and contribute to the design system and ensure design consistency across products. Role & Responsibilities
Develop user personas, journey maps, and experience maps.
Create wireframes, mockups, and interactive prototypes to visualize design concepts.
Conduct usability testing and gather user feedback to iterate on designs.
Collaborate with product managers, developers, and other stakeholders to ensure designs are feasible and aligned with business goals.
Maintain and contribute to the design system and ensure design consistency across products. Role & Responsibilities
UX/UI trends, tools, and technologies to continuously enhance the user experience.
Ensure compliance with accessibility standards and best practices in design
Ensure compliance with accessibility standards and best practices in design
Technical Qualifications
B.Tech/UI/UX Experience
Stakeholder Management
At IBS Software, you can look forward to:
- Gaining deep domain expertise in the (TTL) Travel, Transportation & Logistics domain
- Working with the latest technologies & cutting edge tools to redefine the travel sector
- Enjoying the many benefits of a stable SaaS based product company
- Partnering with some of the biggest airlines, busiest airports, top tour & cruise providers, well known hotel chains, and large energy companies to augment their mission-critical operations
- A diverse, global work culture with some of the brightest minds in the industry
- A competitive benefits package, flexible work life polices, transparent rewards & recognitions, continuous learning and development, medical benefits, and fun at work policies.
Job Classification
Industry: IT Services & ConsultingFunctional Area / Department: UX, Design & Architecture
Role Category: Other Design
Role: UX, Design & Architecture - Other
Employement Type: Full time
Contact Details:
Company: IBS Software ServicesLocation(s): Kolkata
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Keyskills: User research Compliance SAAS Customer experience Stakeholder management Usability testing Logistics
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