Job Title: Head of YouTube Operations - Mumbai
Job Type: Full-time, On-site in Mumbai
Role Overview:
We are looking for an exceptional operations leader to manage and drive YouTube publishing
and optimization at scale. This role involves overseeing thousands of videos across multiple
channels generating 100M+ monthly views. As the Head of YouTube Operations, you will lead a
team of channel managers and editors, ensuring content is published on time, compliant with
platform standards, and meets the highest quality expectations.
Key Responsibilities:
Content Publishing Management:
Finalize quarterly content calendars with specific targets 30 days before the start of each
quarter.
Maintain a weekly on-time video release rate of 97% or higher across all channels.
Ensure all published content meets YouTube's technical specifications.
Keep post-publish defect rate at or below 0.3%.
Team Leadership:
Direct and lead a team of channel managers and video editors.
Create clear work allocation plans that maintain team utilization above 95%.
Implement training programs for channel managers and editors to continuously upskill
the team.
Develop and maintain backup staffing plans for critical roles.
Identify and replace underperforming vendors within 30 days.
Operations Development:
Create standardized workflows for metadata, thumbnails, and video processing to
enhance efficiency.
Document all operational processes and update them within 7 days of platform changes.
Implement visual task management systems that flag delays within 24 hours.
Build quality control processes for pre-publication verification to prevent errors.
Launch at least one new workflow tool quarterly with measurable ROI.
YouTube Platform Management:
Enforce compliance with copyright, child privacy, and regional regulations.
Manage Content ID systems and resolve ownership disputes promptly.
Recover any channel demonetization or takedown issues within 72 hours.
Implement rights management protocols to protect revenue from content violations.
Prevent channel strikes through proactive compliance measures.
Performance Tracking:
Develop real-time dashboards that display key metrics like delivery rates, defects, and
costs.
Generate weekly performance reports for all channels, tracking KPIs.
Review channel metrics daily and take corrective action on any negative trends.
Track cost per video, optimizing team and vendor resources for maximum efficiency.
Measure and improve video publishing efficiency and quality.
Required Qualifications:
8-10 years of experience in digital content operations.
Minimum 3 years in a senior leadership role.
Experience managing teams of 25+ staff.
Track record of managing 250+ videos weekly or overseeing 100M+ monthly views.
Direct experience with YouTube Studio, Content ID, and metadata management.
Proven ability to maintain 95%+ on-time delivery rates.
Demonstrable experience in content workflow systems.
Already based in Mumbai and available for full-time office work.
Preferred Qualifications:
Experience managing multiple content types across diverse channels.
Background in digital rights management and content protection.
Knowledge of content analytics and performance optimization techniques.
History of implementing workflow automation tools.
Experience with vendor management and service agreements.
Keyskills: Content Operations Youtube Youtube Analytics Content Management CMS Operations
GoQuest Media, established in 2013, is an independent distributor of entertainment content globally, catering to OTT platforms like Netflix, Prime Video, and leading television networks. We provide the best international drama and scripted content, with a catalog of over 600 titles across 80+ coun...