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Dealer Network Manager role- Top General @ Right Match

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 Dealer Network Manager role- Top General

Job Description

The details of the position are:

Company:Leading General Insurance Company.
Designation:Manager
Position:DealerNetworkManager
Department:CS Motor -NetworkManagement
Vertical:OEM
Reporting to:VP
Work Location:Bangalore
Work Days:5
Qualification:B.E / B.Tech

JobRole & Responsibilities:

Job profile:Handling Channel Services,DealerNetworkExpansion, Customer Service and Support.

Responsibilities:

1. Need to Identify a strong non-dealergaragenetworkfor efficient motor claim settlement.
2. Should be able to evaluate 4W/2W/CV Garage Performance / Manpower / Infrastructure Parameters.
3. Handle vendor creation process.
4. Regular garage audit.
5. Negotiate better discounts with garages and increase VAS for the customers.
6. Keeping up the customer satisfaction score & NPS of garages.
7. Understanding of garage function, quality control, process enhancement, improved customer experience, training to garages.


Candidate Requirement:

  • B.E / B.Tech professionalswith 5+ years of experience inAfter Sales Service andDealernetworkexpansion.
  • Or Experience as Customer Care Manager / Customer Support Manager with Automobile / Automotive industry.

Interested candidates can simply e-mail their updated resume atme****a@ri*******h.co.inor call+918356987240

Job Classification

Industry: Automobile, Auto Anciliary, Auto Components
Functional Area: Sales, Retail, Business Development,
Role Category: After Sales Service
Role: After Sales Service
Employement Type: Full time

Education

Under Graduation: B.Tech/B.E. in Any Specialization
Post Graduation: Any Postgraduate in Any Specialization, Post Graduation Not Required
Doctorate: Any Doctorate in Any Specialization, Doctorate Not Required

Contact Details:

Company: RightMatch HR Services Private Limited
Location(s): Bengaluru

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Keyskills:   Dealer Management Customer Service Process Enhancement Calling Customer Satisfaction After Sales Service Network Expansion service manager automobile Customer Support General Insurance Customer Experience OEM Customer Care dealer dealer network

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₹ 10,00,000 - 12,00,000 P.A

Right Match

Executive Search firm specializing in hiring professionals in Retail & BFSI Industry.