Job Description
The details of the position are:
Company:Leading General Insurance Company.
Designation:Manager
Position:DealerNetworkManager
Department:CS Motor -NetworkManagement
Vertical:OEM
Reporting to:VP
Work Location:Bangalore
Work Days:5
Qualification:B.E / B.Tech
JobRole & Responsibilities:
Job profile:Handling Channel Services,DealerNetworkExpansion, Customer Service and Support.
Responsibilities:
1. Need to Identify a strong non-dealergaragenetworkfor efficient motor claim settlement.
2. Should be able to evaluate 4W/2W/CV Garage Performance / Manpower / Infrastructure Parameters.
3. Handle vendor creation process.
4. Regular garage audit.
5. Negotiate better discounts with garages and increase VAS for the customers.
6. Keeping up the customer satisfaction score & NPS of garages.
7. Understanding of garage function, quality control, process enhancement, improved customer experience, training to garages.
Candidate Requirement:
- B.E / B.Tech professionalswith 5+ years of experience inAfter Sales Service andDealernetworkexpansion.
- Or Experience as Customer Care Manager / Customer Support Manager with Automobile / Automotive industry.
Interested candidates can simply e-mail their updated resume atme****a@ri*******h.co.inor call+918356987240
Job Classification
Industry: Automobile, Auto Anciliary, Auto Components
Functional Area: Sales, Retail, Business Development,
Role Category: After Sales Service
Role: After Sales Service
Employement Type: Full time
Education
Under Graduation: B.Tech/B.E. in Any Specialization
Post Graduation: Any Postgraduate in Any Specialization, Post Graduation Not Required
Doctorate: Any Doctorate in Any Specialization, Doctorate Not Required
Contact Details:
Company: RightMatch HR Services Private Limited
Location(s): Bengaluru
Keyskills:
Dealer Management
Customer Service
Process Enhancement
Calling
Customer Satisfaction
After Sales Service
Network Expansion
service manager
automobile
Customer Support
General Insurance
Customer Experience
OEM
Customer Care
dealer
dealer network