The job description is as below:
conducting customer satisfaction surveys to understand what areas of the company's services need improvements
catering to customer phone calls and diverting the call to the relevant department for a more advanced form of query resolution
curating streamlined email and social media communication mediums for offers, updates and much more
dealing with customer issues and churning out an easy-to-follow solution
managing payment and delivery of customer orders
helping customers choose the right product for their requirements and budget
handling customer concerns and complaints in a timely manner
informing customers of upcoming promotions or deals
establishing a positive rapport with all clients and customers in person or via phone
forming reports based on customer satisfaction statistics and helping their team to develop new skills
fixing appointments based on the availability of customers and clients
interacting with customers to ensure they have a desirable and shareable experience
Only Female preferred
Keyskills: customer service customer support customer care
Acute Vision Consultants is one of the foremost and one stop solution providers of Manpower services around the world. Established in 2013, AVC operates from New Delhi and is widely connected world-wide through various network sources thus successfully providing services globally within a small peri...