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Process Specialist @ Cognizant

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 Process Specialist

Job Description

Metric Level Evals / Ops Role

Role Objective

The team works on checking Maps Data current and reflective of real world changes. They work on samples of a city and check to evaluate all attributes (Locations, Names, Platforms, Entrances & Exits, Positions) for different modes of transportations in the maps vs different trustworthy sources via Web Search.

Responsibilities/ Expectations:

  • Should have fair knowledge above navigation on Google Maps & Geo Data
  • Should have Transit Experience & GTFS Knowledge
  • Should be able to work independently and understand his/her performance metrics
  • Making sure the listing are completed within the defined SLA/TAT time
  • Working on the listings and making sure to achieve project specific quality.

Desired Qualities:

  • Graduate with related field or equivalent experience
  • Experience : Min Experience required: SPE (1.5 year + similar industry or role)
  • Basic understanding of the Transit knowledge
  • Attention to detail
  • Good English communication skills are required.
  • Ability to work under the stipulated timelines
  • Should be able to identify the area of opportunity and bring it to the notice of pod lead
  • Should be able to work in different shifts depending on the business requirement

Technical Skills:

  • Work and analyze linear and Non Linear features
  • Exposure to systematization of rendering and visualization techniques to check the vector data.
  • Understanding of new approaches design of map-related representations in-built tool
  • Understanding of basic GIS map components and its terminology is added advantage
  • Should be Tech savvy
  • Should have the ability to work on Excel/ Sheets

Basic understanding of PLX ,SQL will be added advantage.

Job Classification

Industry: IT Services & Consulting
Functional Area / Department: Customer Success, Service & Operations
Role Category: Non Voice
Role: Non Voice - Other
Employement Type: Full time

Contact Details:

Company: Cognizant
Location(s): Hyderabad

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Keyskills:   Mapping Transit

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Cognizant

Morningstar, Inc. is a leading provider of independent investment insights in North America, Europe, Australia, and Asia. The Company offers an extensive line of products and solutions that serve a wide range of market participants, including individual and institutional investors in public and priv...