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Dealer Network Manager - Leading General @ Right Match

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 Dealer Network Manager - Leading General

Job Description

Roles and Responsibilities -

1.Need to identify strong non-dealergaragenetworkfor efficient motor claim settlement.

2.Should be able to evaluate 4W/2W/CV Garage Performance / Manpower / Infrastructure Parameters.

3.Handle vendor creation process.

4.Regular garage audit.

5.Negotiate better discounts with garages increase VAS (Value Added Services) for the customers.

6.Keeping up the customer satisfaction score & NPS (Net Promoter Scores) of garages.

7.Understanding of garage function, quality control, process enhancement, improved customer experience, training to garages.

8.Responsible for handling a set of workshops for Customer care / complaint.

9.Identify and establish new workshops / partners.


Ideal Candidate -

B.E / B.Tech professionalswith 5+ years of experience inAfter Sales Service andDealerNetworkExpansion.

Or ExperienceasCustomer Care Manager / Customer Support Manager with Automobile / Automotive industry.


Interested candidates can simply e-mail their updated resume atvi**i@ri*******h.co.inor can call at +918691001232 and we shall connect with you at the earliest possible.


Job Classification

Industry: Automobile, Auto Anciliary, Auto Components
Functional Area: Sales, Retail, Business Development,
Role Category: After Sales Service
Role: After Sales Service
Employement Type: Full time

Education

Under Graduation: B.Tech/B.E. in Any Specialization
Post Graduation: Post Graduation Not Required, Any Postgraduate in Any Specialization
Doctorate: Any Doctorate in Any Specialization, Doctorate Not Required

Contact Details:

Company: RightMatch HR Services Pvt. Ltd.
Location(s): Bengaluru

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Keyskills:   network expansion customer satisfaction dealership management after sales service dealer network development general insurance dealership profitability dealer network customer support customer experience

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Right Match

Executive Search firm specializing in hiring professionals in Retail & BFSI Industry.