Chat and Email coordination with customers
Effective communication via mail/chat
Assist digital team with online campaigns.
Protecting brand image and reputation in the market.
Provide real-time support
Escalating to relevant team(s) internally and/or externally
Good communication (verbal & written)
Proficiency with MS Office particularly MS Excel
Customer-centric attitude
Maintain accurate records
Skills required: -
Should be presentable and well groomed. Should have excellent communication skills
Qualifications Required:- Minimum qualification required is 10 + 2 Any Graduate/ Post Graduate may apply
Freshers are welcome to apply
Keyskills: customer service email process chat process non voice process
\r\nGracious Placement Service, is one of the fastest growing Manpower & Staffing provider placement consultancy of Delhi,Gurgaon,faridabad,Noida & all over NCR, we are committed to deliver one-stop solution to all HR needs, from HR Management, HR Consultancy, Recruitment, Soft-skill Trainin...