Area Manager
- Zolostays
- 6 - 11 years
- Pune
- 14 days ago
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Job Description
Job Title : City Operations Manager
Job Location : Pune
Experience Required : Minimum 6 years
About Zolo :
ZoloStays stands out as the leading provider of managed co-living spaces in India, catering
to the needs of both working professionals and students. With over $100 Mn funding from
Nexus Venture Partners, IDFC Alternatives, and Mirae Asset, we are rapidly growing
Key Responsibilities:
End-to-End City Operations:
- Oversee the entire operations of multiple properties within the city.
- Ensure smooth day-to-day management and efficient service delivery to residents.
Process Creation and Streamlining:
- Develop, implement, and refine operational processes for increased efficiency and consistency.
- Drive continuous improvements to elevate the overall operational standards.
Cost Optimization:
- Monitor and manage operational budgets, identifying areas for cost reduction without compromising quality.
- Implement strategies to improve cost efficiency across all aspects of operations.
Customer Delight:
- Drive initiatives to ensure high levels of customer satisfaction and a seamless living experience.
- Address and resolve resident issues promptly, fostering a positive and engaging community environment.
Vendor Management:
- Manage relationships with vendors and service providers to ensure timely and quality service delivery.
- Negotiate contracts and maintain strong partnerships to support operational needs.
Interested candidates can drop their resume at pr******s@zo******s.com
Job Classification
Industry: MiscellaneousFunctional Area / Department: Customer Success, Service & Operations
Role Category: Customer Success, Service & Operations - Other
Role: Customer Service
Employement Type: Full time
Contact Details:
Company: ZolostaysLocation(s): Pune
Keyskills: Pnl Management Area Operations Venue Management Escalation Management Team Management Training Retail Operations
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Zolostays
About Zolo ZoloStays stands out as the leading provider of managed co-living spaces in India, catering to the needs of both working professionals and students. With over $100 Mn funding from Nexus Venture Partners, IDFC Alternatives, and Mirae Asset, we are rapidly growing.
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