Job Title: Chat Process Executive
Job Location: Kolkata
Salary: 12,000 to 18,000 per month
We are hiring Chat Process Executives to join our dynamic customer support team in Kolkata. As a Chat Process Executive, you will be responsible for handling customer queries and providing support through chat-based communication platforms. This is a non-voice, back-end support role suitable for candidates with strong English communication skills.
Interact with customers via live chat to resolve queries, provide product information, and ensure customer satisfaction
Maintain accurate records of customer interactions and follow-ups
Meet quality and productivity standards in chat handling
Work collaboratively with team members and report issues to team leads or supervisors when necessary
Education: Minimum HS (Higher Secondary) pass
Experience: Freshers and experienced candidates are welcome
Skills Required:
Good written and reading skills in English
Basic computer knowledge and typing speed
Ability to multitask and handle multiple chat conversations
Contact us to Apply | hidden_mobile | hidden_mobile | hidden_mobile | hidden_mobile | hidden_mobile | hidden_mobile
Address:
1. 3rd Floor, 25, Black Burn Lane, Poddar Court, West Bengal 700012
2. M.G. Rd, Haridevpur, Kolkata, West Bengal 700082
3. 55/29/2 SMP SARANI, Barrackpur Kolkata-700120
Dalhousi | Barrackpore | Tollygunge
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Keyskills: non voice process customer support customer service chat process non voice
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