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Chat Support Executive @ Talent Hub Hiring

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 Chat Support Executive

Job Description

    Job Title: Chat Process Executive
    Job Location: Kolkata
    Salary: 12,000 to 18,000 per month

    Job Description:

    We are hiring Chat Process Executives to join our dynamic customer support team in Kolkata. As a Chat Process Executive, you will be responsible for handling customer queries and providing support through chat-based communication platforms. This is a non-voice, back-end support role suitable for candidates with strong English communication skills.

    Key Responsibilities:

    • Interact with customers via live chat to resolve queries, provide product information, and ensure customer satisfaction

    • Maintain accurate records of customer interactions and follow-ups

    • Meet quality and productivity standards in chat handling

    • Work collaboratively with team members and report issues to team leads or supervisors when necessary

    Eligibility Criteria:

    • Education: Minimum HS (Higher Secondary) pass

    • Experience: Freshers and experienced candidates are welcome

    • Skills Required:

      • Good written and reading skills in English

      • Basic computer knowledge and typing speed

      • Ability to multitask and handle multiple chat conversations


        Contact us to Apply
         | hidden_mobile | hidden_mobile | hidden_mobile | hidden_mobile | hidden_mobile | hidden_mobile

        Address:
        1. 3rd Floor, 25, Black Burn Lane, Poddar Court, West Bengal 700012
        2. M.G. Rd, Haridevpur, Kolkata, West Bengal 700082
        3. 55/29/2 SMP SARANI, Barrackpur Kolkata-700120

        Dalhousi | Barrackpore | Tollygunge

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Employement Category:

Employement Type: Full time
Industry: BPO / Call Center
Role Category: Customer Service (Domestic)
Functional Area: Not Specified
Role/Responsibilies: Chat Support Executive

Contact Details:

Company: Talent Hub Hiring
Location(s): Kolkata

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Keyskills:   non voice process customer support customer service chat process non voice

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Talent Hub Hiring

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