Technical Support _Specialist
- Imaginators Try Going
- 1 to 6 Yrs
- Bengaluru
- 8 months ago
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Job Description
Technical Support salary up to 7 lakhs
Hi
we are hiring for technical process
5 days working
both side cabs
grad/ under grad can apply along with 1 year of exp in international bpo
max age is 35
location gurugram, pune, bangalore
- Respond to customer queries in a timely and accurate way, via phone, email or chat
- Identify customer needs and help customers use specific features
- Analyze and report product malfunctions (for example, by testing different scenarios or impersonating users)
- Monitor customer complaints on social media and reach out to provide assistance
- Share feature requests and effective workarounds with team members.
Employement Category:
Employement Type: Full timeIndustry: BPO / Call Center
Role Category: Technical Support / Helpdesk
Functional Area: Not Applicable
Role/Responsibilies: Technical Support _Specialist
Keyskills: ccna remote desktop technical support
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