International Voice Process #Gurgaon @ Teleperformance

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International Voice Process #Gurgaon

Teleperformance
1 - 2 years
Noida, Gurugram
8 months ago
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Job Description

ROLES & RESPONSIBILITY*_

* Handling customer's inquiries, feedback, and issues through phone, email and live voice channels.

* Using analytical thinking to diagnose issues and find solutions to satisfy customers

* Maintaining accurate customer records to identify patterns and provide ongoing support

* Resolving customer complaints within the agreed service level agreements (SLAs).

* Guide customers on how to use a product or service effectively. For instance, provide instructions, demonstrate features, or suggest best practices to improve the customer's experience.

*Working days* : 05 days

*Location* : Gurgaon

*Shift* : Rotational shifts 24x7

*Qualifications* : Graduate Fresher/ Undergrad Experienced can apply.

*Drug Test* Before onboarding the candidate

*Salary* : Fresher- 27,000 in hand - 31,883 CTC approx.

6 months- 29,000 in hand - 33,916 CTC approx.

1 year- 30,700 - 36,000 CTC approx.

18 months- 31,700 - 38,000 CTC approx.

24 months - 34,400 - 40,000 CTC approx.

Interested Candidate Share your Resume at: -

Lakhi Mandal: - la*********l@te****************s.com or 8910069***

Job Classification

Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Voice / Blended
Role: Voice / Blended - Other
Employement Type: Freshers

Contact Details:

Company: Teleperformance (TP)
Location(s): Noida, Gurugram

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Keyskills: US Process Us Voice Process International Voice Process Inbound Voice Process International Voice

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₹ -4 Lacs P.A

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Expected Salary (*)

Desired Industry (*):

Functional area / Department (*):

Enter Skills (key skills, subjects, technologies & roles to use in search)

Write briefly about yourself, your experience and education (*)

Attach ResumeMax 2.38 MB (RTF, PDF, DOC, DOCX formats only parsed)

Please, check the file size and type.

Add social media [ + ]

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Teleperformance

Teleperformance (TP) Teleperformance is a multinational company founded in 1978 with headquarters in France. They provide services for debt collection, telemarketing, customer relationship management, content moderation, and communication.

International Voice Process #Gurgaon @ Teleperformance

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