Your browser does not support javascript! Please enable it, otherwise web will not work for you.

Process Excellence Manager @ Capgemini

Home > Business Process Quality

 Process Excellence Manager

Job Description

Roles and Responsibilities:

Responsible for driving the continuous improvement initiatives / projects and implementing QMS for the assigned engagements. This includes:

  • Creating a continuous improvement culture across the global BPO by fostering the Lean, digital transformation methodologies.
  • Ensure the Continuous Improvement approach across Engagements and Centers
  • Responsible for mentoring Lean six sigma projects using digital transformation & robotic process automation
  • Responsible for ensuring improvement in organization DNA (Training on Lean & Six Sigma)
  • Supports process alignment based on best-in-class processes
  • Balance Scorecard for leadership reporting
  • Fosters the global sharing of innovation, new methodologies, and benchmarking
  • Support Big Data analytics and Cloud Computing services.

Requirements:

  • Delivery excellence : experience and capability in conducting process assessment, identifying improvement opportunities, ideation to implementation cycle, etc.
  • Should be at least BB certified with exposure to leading Lean Six Sigma projects
  • Exposure to the current automation tools and its implementation
  • Preferred experience in driving process improvement, process transformation
  • Should have knowledge on different RPA strategies & RPA products (certification added advantage and tools such as PowerAutomate, Uipath, Blueprism, AA, AI )
  • Advantage to have knowledge in: Dashboard & reporting tools like Power BI, Tableau, Qview Algorithms using R /Python/SAS programming, Chatbots, Artificial intelligence, Process mining tools
  • Cloud services & Analytics

AGILE based project management

Job Classification

Industry: IT Services & Consulting
Functional Area / Department: Quality Assurance
Role Category: Business Process Quality
Role: Process Excellence / Six Sigma Manager
Employement Type: Full time

Contact Details:

Company: Capgemini
Location(s): Noida, Gurugram

+ View Contactajax loader


Keyskills:   Six Sigma Certified Process Excellence Operational Excellence Green Belt Excel Power BI Master Black Belt Lean Six Sigma Black Belt Rpa Automation Robotic Process Automation Uipath

 Job seems aged, it may have been expired!
 Fraud Alert to job seekers!

₹ -18 Lacs P.A

Similar positions

Quality and Process Excellence Lead L2

  • Wipro
  • 8 - 10 years
  • Hyderabad
  • 8 days ago
₹ Not Disclosed

Process Excellence- Deputy Manager

  • Wipro
  • 5 - 8 years
  • Hyderabad
  • 22 days ago
₹ Not Disclosed

Manager/sr Manager Quality - Healthcare Bpo (us Payer Operations)

  • The client a Global
  • 15 - 20 years
  • Hyderabad
  • 2 days ago
₹ 15-25 Lacs P.A.

Manager - Digital Transformation (WFO) - Malad

  • Concentrix
  • 10 - 16 years
  • Mumbai
  • 1 month ago
₹ 16-22.5 Lacs P.A.

Capgemini

Capgemini Invent