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PLM Consultant @ World Fashion Exchange

Home > Customer Success

 PLM Consultant

Job Description

  • Develop an extensive working knowledge of the WFX product suite.
  • Provide software application training using a variety of delivery methods including web-based and on-site training.
  • Coordinate new customer implementations, providing effective training to maximize use of the software.
  • Develop training materials for WFX implementation.
  • Provide end-user application support via chat, phone and email.
  • Troubleshoot issues reported by customers and provide solutions.
  • Facilitate problem-solving between end user and WFX development staff.
  • Participate with WFX development staff in testing new releases of the product.
  • Develop working relationship with WFX Sales Marketing staff to utilize product knowledge and customer relationships in support of sales efforts

Job Classification

Industry: Film / Music / Entertainment
Functional Area / Department: Customer Success, Service & Operations
Role Category: Customer Success
Role: Customer Success Manager
Employement Type: Full time

Contact Details:

Company: World Fashion Exchange
Location(s): Noida, Gurugram

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Keyskills:   PLM Training Health insurance Application support Usage PDF Cloud Manager Technology marketing staff Enterprise software

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World Fashion Exchange

Founded in 2000, WFX - World Fashion Exchange provides modern, cloud-based and easy-to-use software solutions for fashion, apparel, textile, home furnishing, and consumer businesses. Our mission is to empower the digital transformation of apparel and textile manufacturers, fashion brands