Debt Manager @ ICICI Bank

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Debt Manager

ICICI Bank
2 - 7 years
Chennai
7 years ago
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Job Description

Debt Manager Debt Manager Reports to: Area Debt
Manager/ Regional Debt Manager Job Role and Responsibilities: Engage with delinquent customers for collections of legitimate dues Manage various channels / partners used for debt servicing Ensure compliance of the laid down processes by the regulators and the bank for debt servicing Provide timely feedback to superiors on the market dynamics and scenarios to enable business decisions Deliverables: Collection and debt servicing of delinquent customers for various banking products Ensure collection of payments from the clients on time Ensure positive customer service experience in the process of collections and ensure high standards of customer service Product/ Customer Handled: Auto/ Mortgage/ Rural clients Skills and Competencies: Functional Knowledge in the areas of banking products, policies, processes and procedures. Communication/ Interpersonal skills/ Negotiation/ Persuasive skills Analytical ability Educational
Qualifications: Graduate/ Post- Graduate with 2- 10 years relevant work
experience

Job Classification

Industry: Banking, Financial Services, Broking
Functional Area: ITES, BPO, KPO, LPO, Customer Service, Operations,
Role Category: Voice
Role: Voice
Employement Type: Full time

Education

Under Graduation: Any Graduate in Any Specialization
Post Graduation: Post Graduation Not Required
Doctorate: Any Doctorate in Any Specialization, Doctorate Not Required

Contact Details:

Company: ICICI Bank
Location(s): Chennai

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Keyskills: Interpersonal skills Usage Compliance Mortgage Analytical Banking Customer service Management banking products Servicing

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ICICI Bank

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Debt Manager @ ICICI Bank

Home > Voice

Debt Manager

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