Senior Technical Writer
- Rfpio
- 5 - 6 years
- Coimbatore
- 9 months ago
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Job Description
- Develop, maintain, and enhance product documentation, including user guides, API documentation, FAQs, and release notes.
- Work closely with product managers, engineers, and UX designers to understand product features and translate complex concepts into clear, user-friendly content.
- Ensure documentation is structured, concise, and aligned with company standards and branding guidelines.
- Identify documentation gaps and proactively improve content based on user feedback and product updates.
- Manage multiple documentation projects in parallel while meeting deadlines and quality expectations.
- Collaborate with cross-functional teams to ensure documentation is accurate, up-to-date, and effectively supports customer needs.
- Contribute to documentation strategy, style guides, and best practices to enhance consistency and usability.
- Bachelors degree in English, computer science, or a related field is preferred
- 5+ years of experience in technical writing, preferably in SaaS, cloud-based applications, or enterprise software.
- Experience with documentation tools (Markdown, Zendesk, Paligo, etc).
- Familiarity with API documentation (Swagger, Postman) and the ability to work with engineering teams on technical content.
- Experience in working within Agile development environments and using tools like Jira and Git.
- Basic knowledge of HTML, CSS, or Markdown is a plus.
- Strong communication and collaboration skills with the ability to work independently and as part of a team.
- Strong understanding of technical writing principles, structured documentation, and information architecture.
Job Classification
Industry: IT Services & ConsultingFunctional Area / Department: Content, Editorial & JournalismRole Category: Content Management (Print / Online / Electronic)Role: Technical Content DeveloperEmployement Type: Full timeContact Details:
Company: RfpioLocation(s): Coimbatore
Keyskills: Computer science Basic GIT Technical writing Agile development HTML JIRA Documentation tools Enterprise software Information architecture
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