Role & responsibilities
Should have MCA or B. Tech/BE in Computer Science or Information Science
Fluency in English and Kannada (Speaking, reading, and writing)
Prior experience of at least 1 year working in Help Desk on outbound and inbound calls, answering queries.
Knowledge and prior experience in working on specific computing applications proposed for Help Desk
Desired:
Good communication skills
Keyskills: Inbound Calls Customer Queries Outbound Calling