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Hiring For Technical Support/ It Enabled Services/ Voice/ 7.5lpa @ Catalyst

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 Hiring For Technical Support/ It Enabled Services/ Voice/ 7.5lpa

Job Description

HIRING FOR LEADING MNC FOR TECHNICAL SUPPORT ROLE/ IT SUPPORT/ VOICE PROCESS

Roles and Responsibilities

  • Provide technical support to customers via phone, email, or chat for desktop and laptop issues.
  • Troubleshoot hardware and software problems using remote access tools like TeamViewer or Remote Desktop Connection.
  • Assist with network configuration, troubleshooting, and maintenance tasks such as configuring routers, switches, and firewalls.
  • Collaborate with other teams to resolve complex technical issues that require escalation.
  • Document customer interactions and resolutions in a timely manner.

Desired Candidate Profile

  • 1-6 years of experience in technical support or related field (BPO/Call Centre).
  • Strong knowledge of Microsoft operating systems (Windows) and basic networking concepts.
  • Excellent communication skills in English; ability to work effectively with international clients.
  • Ability to work on rotational shifts including night shifts; flexible schedule requirements.

Hiring for Bangalore , Pune and Gurugram location

Immediate joiners/ 30 days of notice period is accepted

Flexible with US rotational shift


Contact person

Sindhu : 9986024***

ri**********u@gm**l.com


Job Classification

Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Voice / Blended
Role: Technical Support - Voice / Blended
Employement Type: Full time

Contact Details:

Company: Catalyst
Location(s): Pune

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Keyskills:   TECH SUPPORT IT SUPPORT Desktop Support MICROSOFT NETWORK IT Helpdesk L1 Support Laptop Support AI Troubleshooting Microsoft Windows Remote Support IT Service Desk Service Desk Software Support

 Fraud Alert to job seekers!

₹ 4-7 Lacs P.A

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