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Executives - Call Centre ( Walk - In Interview) @ Fortis

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 Executives - Call Centre ( Walk - In Interview)

Job Description


Job Description: Fortis Healthcare is seeking dynamic Call Center Executives to join our team. As a Call Center Executive, you will be a vital link between our patients and healthcare services, ensuring exceptional customer service and support.


Key Responsibilities:

  • Handle inbound and outbound calls professionally and courteously.
  • Assist patients with inquiries, appointments, and service information.
  • Coordinate with healthcare professionals to ensure prompt resolution of patient queries.
  • Maintain accurate records and documentation of interactions.
  • Uphold Fortis Healthcare's standards of service excellence and patient care.

Requirements:

  • Graduation in any discipline.
  • Proven experience of 2 - 5 years in a call center, preferably in the healthcare sector.
  • Excellent communication skills and customer service orientation.
  • Ability to multitask and work effectively in a fast-paced environment.

Contact: For inquiries about this position, please contact: Mr. Hament Phone: 7011324*** Email: ha**********m@fo*************e.com


How to Apply: To apply, please send your resume to Mr. Hament at ha**********m@fo*************e.com. Kindly mention "Call Center Executive Application" in the subject line of your email.

Job Classification

Industry: Medical Services / Hospital
Functional Area / Department: Customer Success, Service & Operations
Role Category: Voice / Blended
Role: Voice / Blended - Other
Employement Type: Full time

Contact Details:

Company: Fortis Hospital
Location(s): Noida, Gurugram

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Keyskills:   Call Center Operations Healthcare Call Center Operations Control Inbound Calls Hospital Call Centre Outbound Calling

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Fortis

About companyFortis Hospital, Manesar, Gurugram, is the second Multispecialty Hospital of Fortis Healthcare in Gurugram. Our hospital boasts a capacity of 350 beds, including 100 ICU beds, 15 Emergency Beds, 2 Cath Labs and 9 operating theatres (OTs).Our hospital is designed to meet the highest stan...