elsAI Data - Delivery Manager
- Optisol Business
- 5 - 10 years
- Chennai
- 2 months ago
- Email to a friend
- Report this job
Job Description
What we like to see in you
- Core Competencies: Back-Office Data Operations | Delivery Management | Customer Success | Problem-solving | Customer-centric Mindset | Delivery Planning | Stakeholder Communication | Data Workflows | Reporting | Process Optimization | Microsoft Office.
- Preferred Competencies : SQL | Data Validation Tools | Workflow Automation | Agile | Scrum | Kanban | B2B Experience | Financial Services | Data Management | Supply Chain.
- Bachelor s degree in engineering, Business Administration is primary.
- Bring your expertise in back-office data operations, delivery management, or customer success with 5+ years of experience.
- Apply your problem-solving skills and customer-first mindset to manage interactions effectively.
- Lead the way in planning, executing, and presenting delivery plans to customers and stakeholders.
- Work with large-scale data processes, ensuring smooth and efficient operations.
- Utilize your knowledge of data workflows, reporting, and process optimization to drive improvements.
- Leverage Microsoft Office, SQL, data validation tools, and workflow automation for efficiency.
- Bonus points if you have experience in B2B, financial services, Agile, Scrum, or Kanban methodologies!
- Be the go-to person for customers, keeping things smooth with quick responses, clear updates, and problem-solving.
- Spot potential roadblocks before they happen and take action to keep everything on track.
- Own the delivery process from start to finish, making sure timelines, SLAs, and customer expectations align.
- Keep customers and teams in sync by sharing key milestones, updates, and performance insights.
- Track data accuracy, turnaround time, and efficiency working closely with Engineering to fine-tune operations.
- Listen to customer feedback, make improvements, and ensure they re getting the best experience possible.
- Act as the bridge between customers and internal teams, making sure expectations and workflows stay aligned.
- Team up with Finance and Sales to handle invoices, track billing, and keep everything transparent on the financial side.
- Build strong customer relationships and enhance communication skills by acting as the primary point of contact.
- Gain valuable experience in delivery management, problem-solving, and working across teams to drive successful outcomes.
- Develop analytical skills by tracking key metrics, optimizing workflows, and making data-driven improvements.
- Expand knowledge in financial and operational processes, including billing, invoicing, and service compliance.
- Other Level-based benefits
Job Classification
Industry: IT Services & ConsultingFunctional Area / Department: Data Science & Analytics
Role Category: Business Intelligence & Analytics
Role: Analytics / BI Manager
Employement Type: Full time
Contact Details:
Company: Optisol BusinessLocation(s): Chennai
Keyskills: Supply chain Automation Data management Billing Back office Workflow Operations Analytics Financial services SQL
Similar positions
Optisol Business
OptiSol is a full services digital solutions provider. We deliver digital solutions through AI enabled web and mobile applications to Enterprises and Start-ups worldwide. People and Culture are our greatest differentiators. We are growing stronger with 200+ team focused on new age software ...
Job Listings
We are in open beta version of website, please let us know if any issues, at: info(at)indigojobs.in