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Customer Relationship Executive @ Virinchi Technologies

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 Customer Relationship Executive

Job Description

Role DescriptionThis is a full-time on-site role for a Customer Relationship Executive at Virinchi Peoples Hospital, located in Hyderabad, Banjarahills.

The Customer Care Executive will be responsible for providing customer support, ensuring customer satisfaction, delivering excellent customer service, effective communication, and driving sales.
Experience:1+years Note: Should be experienced in Hospital field calling, willing to do rotational shifts.

Qualifications
Customer Support, Customer Satisfaction, and Customer Service skills
Strong communication skills
Sales skills
Experience in managing customer relationships
Ability to work effectively in a team
Answering telephonic and e-mail inquiries in a timely manner.
Deferring queries to your line manager if you are unable to answer them.
Inbound and Outbound calls for patient's appointments.

Job Classification

Industry: Medical Services / Hospital
Functional Area / Department: Customer Success, Service & Operations
Role Category: Voice / Blended
Role: Customer Retention - Voice / Blended
Employement Type: Full time

Contact Details:

Company: Virinchi Technologies
Location(s): Hyderabad

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Keyskills:   Customer Relationship Outbound calling Inbound calling Customer Support Customer Service Sales communication skills

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Virinchi Technologies

Virinchi Technologies Limited is an IT Products and Services company focusing on financial services Industry servicing customers in North America, Europe & Middle East. They are world leaders as a software service provider to Retail Micro Lending and deferred presentment Industry. Virinchi al...