Customer Care Representative
- Vibrantzz Management
- 99 Positions
- Mumbai
- 8 months ago
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Job Description
Job Title:
Hiring for Fintech Process Back Office & Voice | Immediate Joiners | Mumbai
Location:
Malad , Mumbai (Work from Office)
Job Type:
Full-Time | Immediate Joiners Only | Rotational Shifts
Job Description:
We are urgently hiring for the Fintech process for both Back Office (Non-Voice) and Voice Support roles at our Mumbai location. If you're detail-oriented, tech-savvy, and ready to join immediately, this is your chance to be part of a fast-paced and global fintech environment.
Roles Available:
Back Office Executive (Non-Voice) 32,000/month
Voice Process Executive 40,000/month - 45,000/month
Key Responsibilities:
Back Office (Non-Voice):
Review and process customer data and transactions accurately
Handle email/chat-based queries and ensure resolution within timelines
Ensure compliance with internal processes and data security
Voice Process:
Handle inbound/outbound customer calls professionally
Provide clear and effective solutions to Revolut customers
Maintain high standards of customer satisfaction and service quality
Eligibility Criteria:
Graduate in any stream (mandatory)
Excellent communication skills in English (written and verbal)
Strong analytical and problem-solving abilities
Comfortable with rotational shifts (including night shifts for voice)
Immediate joiners preferred
Perks & Benefits:
Performance-based incentives
Opportunity to work with a global fintech brand
Professional growth and internal career opportunities
Friendly and supportive work culture
Apply now :
Working : 5 days working Weekly 2 rotational offs.
How to Apply:
Interested candidates can call or WhatsApp us on the following contact details
Contact No: hidden_mobile
Email id : sn*******************z@gm**l.com
Best Regards,
Snehal Rathod
Vibrantzz Management Services
Employement Category:
Employement Type: Full timeIndustry: BPO / Call CenterRole Category: Customer Service (International)Functional Area: Not SpecifiedRole/Responsibilies: Customer Care RepresentativeContact Details:
Company: Vibrantzz ManagementLocation(s): Mumbai
Keyskills: bpo back office fintech aml voice process calling international call center customer service analyst
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