Senior Zendesk Developer @ Foundever

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Senior Zendesk Developer

Foundever
5 - 8 years
Chennai
1 month ago
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Job Description

Role & responsibilities

Qualifications & Experience

5+ years of experience in Zendesk development, administration, and integration.

Proficiency in Zendesk Apps Framework (ZAF), JavaScript, APIs, and Liquid markup.

Strong understanding of Zendesk Support, Guide, Chat, and Explore.

Experience integrating Zendesk with Salesforce, Slack, or other CRM and communication tools. Solid understanding of ticketing workflows, automation, macros, and triggers.

Experience with reporting and analytics using Zendesk Explore.

Familiarity with SAML, SSO, OAuth, and other authentication mechanisms.

Strong problem-solving skills and ability to work in a fast-paced environment.

Passion for social impact and alignment with Benevitys mission.

Job Classification

Industry: BPM / BPO
Functional Area / Department: Other
Role Category: Other
Role: Other
Employement Type: Full time

Contact Details:

Company: Foundever
Location(s): Chennai

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Keyskills: Zendesk Support JavaScript Zendesk

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₹ 14-24 Lacs P.A

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Experience (*)

Expected Salary (*)

Desired Industry (*):

Functional area / Department (*):

Enter Skills (key skills, subjects, technologies & roles to use in search)

Write briefly about yourself, your experience and education (*)

Attach ResumeMax 2.38 MB (RTF, PDF, DOC, DOCX formats only parsed)

Please, check the file size and type.

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Foundever

SITEL is;* Worldâ‚¬â„¢s Leading BPO.* Handle 3 million contacts every day.* 60000 Employees Worldwide.* 145 centers in 27 countries. * 350 clients* 36 languages* Rated No.1 Contact Center Globally by the Black Book of Outsourcing, 2nd time in a row

Senior Zendesk Developer @ Foundever

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