Process Associate @ IGT

Home > Customer Success

Process Associate

IGT
0 - 3 years
Pune
8 months ago
Email to a friend
Report this job

Job Description

Process: -

Customer Service Associate

Job Role: -

Handle inbound customer inquiries via multiple channels (voice, chat, email) related to travel bookings, including flights, hotels.
Maintain a high standard of service quality, adhering to Agoda customer service guidelines.
Communicate effectively with customers, ensuring a positive and helpful interaction.

Qualification: -

Minimum HSC or equivalent; a Bachelor's degree is a plus.

Excellent communication skills in English, both verbal and written.

Salary: -

Fresher: 21K

Experience: 24K .

Extra Benefits: -

Performance Incentives.

Shift Time & Week Off: -

5 Days working 24*7 Rotational Shifts (Including Night Shifts).

2 Rotational Week Off.

Transport Facility: -

Pick-up and Drop facility available.

Rounds of Interviews: -

1. HR round

2. Versant Test (International VET): - Score 60

3. Class marker (Mail writing test): Minimum 12 Maximum 15

4. Typing: 30 WPM 85% Accuracy

5. 2 Operations Round (L1 & L2 )

Contact Person:- HR Bhavesh Vithekar 9702061***

Job Classification

Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Customer Success
Role: Customer Success Associate
Employement Type: Freshers

Contact Details:

Company: IGT Solutions
Location(s): Pune

+ View Contact

Login

Candidates can login here to view contacts and apply.

Sign In Sign Up

Email:

Password:

Password too short

To create your profile, apply for a job or make a registration

Your name (*)

Email (*)

Mobile (*)

Preferred City (* max. 2 w/comma)

Designation / Expected Role

Current / Recent Company (*)

Experience (*)

Expected Salary (*)

Desired Industry (*):

Functional area / Department (*):

Enter Skills (key skills, subjects, technologies & roles to use in search)

Write briefly about yourself, your experience and education (*)

Attach Resume Max 2.38 MB (RTF, PDF, DOC, DOCX formats only parsed)

Please, check the file size and type.

Add social media [ + ]

Create password

I agree with website service terms and conditions

Candidates are expected to provide most recent and accurate profile information, inappropriate content is strictly prohibited!

Keyskills: Customer Service Inbound Voice Process Customer Support Bpo Voice Voice Process International Voice Process International BPO

Job seems aged, it may have been expired!
Fraud Alert to job seekers!

₹ 50,000-3 Lacs P.A

Job application

We will notify the employer with your details. You can also attach a resume or a cover letter.

Sign In Sign Up

Email:

Password:

Password too short

To create your profile, apply for a job or make a registration

Your name (*)

Email (*)

Mobile (*)

Preferred City (* max. 2 w/comma)

Designation / Expected Role

Current / Recent Company (*)

Experience (*)

Expected Salary (*)

Desired Industry (*):

Functional area / Department (*):

Enter Skills (key skills, subjects, technologies & roles to use in search)

Write briefly about yourself, your experience and education (*)

Attach ResumeMax 2.38 MB (RTF, PDF, DOC, DOCX formats only parsed)

Please, check the file size and type.

Add social media [ + ]

Create password

I agree with website service terms and conditions

Similar positions

Process Manager

eClerx

8 - 10 years

Pune

8 days ago

₹ Not Disclosed

Associate

Wipro

0 - 3 years

Mumbai

8 days ago

₹ Not Disclosed

Ctk Svc Associate (s), Ctk Svc Associate (s)

Amazon

0 - 10 years

Hyderabad

11 days ago

₹ Not Disclosed

Hiring For International Voice Associate

Innov Ultra Business

0 - 4 years

Chennai

12 days ago

₹ -4 Lacs P.A.

IGT

https://www.foodlink.in/

Process Associate @ IGT

Home > Customer Success