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L2 Application Support Engineer in Pune (Azure | Linux | Jenkins) @ Bench Talent Cloud

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 L2 Application Support Engineer in Pune (Azure | Linux | Jenkins)

Job Description

Job Title: L2 Application Support Engineer - Azure | Linux | Jenkins
Location: Pune, Maharashtra, India - 411057
Employment Type: Permanent

About the Company

Our client is a next-generation digital acceleration company providing cutting-edge transformation and technology services across industries including BFSI, insurance, retail, education, food, healthcare, and manufacturing. Their agile-driven approach empowers organizations from ideation through full-scale implementation.


Role Overview

We are looking to onboard an experienced Application Support Engineer with strong hands-on experience in Azure cloud deployments, Linux systems, and CI/CD with Jenkins. The role involves providing L2 support for production systems in both Azure and on-premise environments.


Key Responsibilities

  • Deploy services in Azure and on-premise environments via Jenkins.
  • Perform OS-level troubleshooting, updates, and support on Linux servers.
  • Analyze system and application logs using Azure-native tools.
  • Create monitoring dashboards and configure alerts within the Azure portal.
  • Leverage tools like Dynatrace, Splunk, Zabbix, and SignalFx for on-prem monitoring.
  • Provide L2 application support across infrastructure, middleware, and network layers.
  • Manage and resolve production incidents within defined SLAs.
  • Participate in application deployment processes and address associated alerts
  • Understand and act on space and batch alerts in a Linux-based environment.

Technical Skills & Tool Proficiency

  • Cloud: Azure deployments and monitoring
  • OS: Linux administration and shell scripting (basic troubleshooting level)
  • CI/CD: Jenkins hands-on experience
  • Monitoring: Splunk, Dynatrace, SignalFx, Zabbix
  • Ticketing Tools: Remedy or similar (ITIL/ITSM frameworks)
  • Database: Basic DB understanding (no deep DBA experience needed)

Qualifications

  • 36 years of relevant experience in application support or infrastructure operations
  • Bachelor's degree in Computer Science, IT, or related field
  • ITIL Foundation Certification preferred

Job Classification

Industry: IT Services & Consulting
Functional Area / Department: IT & Information Security
Role Category: IT Support
Role: IT Support - Other
Employement Type: Full time

Contact Details:

Company: Bench Talent Cloud
Location(s): Pune

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Keyskills:   L2 Support Jenkins Linux Ticketing Tools Azure Deployment ITSM Zabbix Remedy SignalFx ITIL Framework Itsm Ticketing CI/CD Dynatrace Splunk Monitoring

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Bench Talent Cloud

Bench Talent Cloud revolutionizes access to technology and innovation talent, offering enterprises a custom Virtual Bench. This unique solution, born from extensive experience with leading global organizations, provides a cost-effective and timely alternative to expanding permanent teams or using tr...