L2 java Production Support @ Cognizant

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L2 java Production Support

Cognizant
6 - 11 years
Chennai
8 months ago
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Job Description

REQUIREMENTS:
5+ years of experience in L2 application support in enterprise environments.
Hands-on experience with incident management, root cause analysis (RCA), and coordination with L3 teams.
Proficiency in troubleshooting Java-based applications (Spring/REST APIs), Angular, Oracle, and MongoDB.
Ability to read and analyze logs to identify failure points and provide timely resolutions.
Familiarity with middleware technologies like JSP, JSF, and basic Salesforce support.
Exposure to Mainframe environments (integration-level monitoring) is a plus.
Understanding of ITIL processes, especially Incident, Problem, and Change Management.
Experience with job scheduling tools and log monitoring systems.
ITIL Foundation certification is preferred.
Strong communication and collaboration skills to interface with L1 teams, developers, and vendors

Job Classification

Industry: IT Services & Consulting
Functional Area / Department: IT & Information Security
Role Category: IT Support
Role: IT Support - Other
Employement Type: Full time

Contact Details:

Company: Cognizant
Location(s): Chennai

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Keyskills: L2 Java Application Support Java Support

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₹ 12-18 Lacs P.A

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Functional area / Department (*):

Enter Skills (key skills, subjects, technologies & roles to use in search)

Write briefly about yourself, your experience and education (*)

Attach ResumeMax 2.38 MB (RTF, PDF, DOC, DOCX formats only parsed)

Please, check the file size and type.

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Cognizant

Morningstar, Inc. is a leading provider of independent investment insights in North America, Europe, Australia, and Asia. The Company offers an extensive line of products and solutions that serve a wide range of market participants, including individual and institutional investors in public and priv...

L2 java Production Support @ Cognizant

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