Job Description
Job Designation: Branch Operation Manager - (BOM)
Job Grade: Deputy Manager M3
Eligibility & Experience Must:
- Candidate must be carrying at least 4 to 6 year experience with Banking or BFSI sectors only.
- Must have handled (Customer service oriented) profile from past work experience.
- Must be having Retail Branch Banking Operation experience.
- Ability to manage and motivate front office staff.
- Must have thorough understanding of Banking products.
- Must be Presentable with Good communication skills.
- Male / Female both can apply between 25-34 years only of age.
Job Description:
- Lead the Service Team.
- Ensuring regulatory and procedural compliance.
- To co-ordinate the audit of the branch.
- Ensure compliance to banking guidelines, quality framework and audit requirements
- Authorization checks for all operation transactions.and check RO / SO entries
- Check vouchers to clear transactions above 10lakhs
- Vault / Key custodian
- Handle following duties at Branch: Trade-Business related, Non-Trade related & General Banking operations related.
- Looking after client servicing at the branch lobby.
- Managing TAT for all service & operational transactions.
- Responsible for quality communication and customer servicing within laid down productivity and service benchmarks.
- Ensuring service excellence to enhance portfolio, control retention and better cross sell.
- Ensure customer delight and consistent service experience, including timely resolution of customers.
- Complete the logs specified by the process (End-of-Day)
- Adherence to Information Security norms & quality process norms.
- To be aware of and comply with any updates about the process.
Job Locations: Mumbai, Navi Mumbai & Thane (All Over Mumbai - South, West & Central)
Salary Package: Annual CTC of Rs.5.00 to 7.50 Lac per annum plus other benefits as per Bank Policy.
Eligibility / Qualification / Experience Criteria:
- Minimum Graduate any stream with 6 to 8 Years of Experience or
- Post Graduate with (MBA Marketing / Finance) or any stream with 4 to 8 Years of Experience.
=> Note: Interested candidates need to apply on same or Send / forward CV's/Resumes at
: hr**************r@gm**l.com | And write in the subject line
"BOM- Kotak-885" we will revert back.
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Job Classification
Industry: Banking, Financial Services, Broking
Functional Area: Financial Services, Banking, Investments, Insurance,
Role Category: Operations/Processes/Finance/Legal
Role: Operations/Processes/Finance/Legal
Employement Type: Full time
Education
Under Graduation: Any Graduate in Any Specialization
Post Graduation: Any Postgraduate in Any Specialization, MBA/PGDM in Any Specialization
Doctorate: Doctorate Not Required, Any Doctorate in Any Specialization
Contact Details:
Company: Career Empower
Location(s): Mumbai
Keyskills:
welcome desk
loan
mis reporting
back office
team handling
banking operations
retail sales
relationship banking
MBA
retail branch banking
branch management
tresury
teller authoriser
assest
duputy manager
backend
trade forex
personal banker
finance