Hiring Senior process executive @ chennai @ Cognizant

Home > Non Voice

Hiring Senior process executive @ chennai

Cognizant
1 - 4 years
Chennai
8 months ago
Email to a friend
Report this job

Job Description

Roles and Responsibilities

Handle customer queries via phone calls, emails, or chats to resolve their concerns in a timely and professional manner.
Provide accurate information on products/services offered by the company to customers.
Identify opportunities to upsell/cross-sell relevant products/services based on customer needs.
Maintain records of all interactions with customers using CRM software.
Escalate complex issues to senior executives when necessary.

Job Classification

Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Non Voice
Role: Non Voice - Other
Employement Type: Full time

Contact Details:

Company: Cognizant
Location(s): Chennai

+ View Contact

Login

Candidates can login here to view contacts and apply.

Sign In Sign Up

Email:

Password:

Password too short

To create your profile, apply for a job or make a registration

Your name (*)

Email (*)

Mobile (*)

Preferred City (* max. 2 w/comma)

Designation / Expected Role

Current / Recent Company (*)

Experience (*)

Expected Salary (*)

Desired Industry (*):

Functional area / Department (*):

Enter Skills (key skills, subjects, technologies & roles to use in search)

Write briefly about yourself, your experience and education (*)

Attach Resume Max 2.38 MB (RTF, PDF, DOC, DOCX formats only parsed)

Please, check the file size and type.

Add social media [ + ]

Create password

I agree with website service terms and conditions

Candidates are expected to provide most recent and accurate profile information, inappropriate content is strictly prohibited!

Keyskills: voice Communication Skills Analytical non voice International Process us process customer support UK Process International Voice Process

Job seems aged, it may have been expired!
Fraud Alert to job seekers!

₹ Not Disclosed

Job application

We will notify the employer with your details. You can also attach a resume or a cover letter.

Sign In Sign Up

Email:

Password:

Password too short

To create your profile, apply for a job or make a registration

Your name (*)

Email (*)

Mobile (*)

Preferred City (* max. 2 w/comma)

Designation / Expected Role

Current / Recent Company (*)

Experience (*)

Expected Salary (*)

Desired Industry (*):

Functional area / Department (*):

Enter Skills (key skills, subjects, technologies & roles to use in search)

Write briefly about yourself, your experience and education (*)

Attach ResumeMax 2.38 MB (RTF, PDF, DOC, DOCX formats only parsed)

Please, check the file size and type.

Add social media [ + ]

Create password

I agree with website service terms and conditions

Similar positions

Walk-In Wipro Hiring For Non Voice Process 2 & 3 Jan

Wipro

0 years

Hyderabad

1 day ago

₹ 1.75-2 Lacs P.A.

Chat Support Executive @Part Time Job- Noida

Business Process

0 - 4 years

Noida, Gurugram

2 days ago

₹ 1.75 Lacs P.A.

Walk-In Wipro Hiring For Non Voice Process 29 - 31 Dec

Wipro

0 years

Hyderabad

6 days ago

₹ 1.75-2 Lacs P.A.

Mega walk-in Drive - Email Process

Tech Mahindra

2 - 5 years

Noida, Gurugram

6 days ago

₹ -3.5 Lacs P.A.

Cognizant

Morningstar, Inc. is a leading provider of independent investment insights in North America, Europe, Australia, and Asia. The Company offers an extensive line of products and solutions that serve a wide range of market participants, including individual and institutional investors in public and priv...

Hiring Senior process executive @ chennai @ Cognizant

Home > Non Voice