Associate- Delivery (Operation- edutech background)
- upGrad
- 2 - 4 years
- Noida, Gurugram
- 2 months ago
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Job Description
Job Description: Delivery and Operations Specialist
Position Overview:We are seeking a highly organized and detail-oriented Delivery Associate to manage multiple academic programs, oversee communication workflows, ensure accurate reporting, and streamline operational processes. The ideal candidate will be responsible for coordinating various educational programs, tracking key performance metrics, and ensuring smooth communication across.
Key Responsibilities:
Program Management and Delivery
- Oversee the delivery and passing processes for multiple programs
- Ensure smooth completion of all academic processes and maintain high standards of delivery for these programs.
- Manage attendance tracking and ensure compliance with session attendance requirements.
Data Management and Reporting
- Generate and maintain reports and ensure data accuracy
- Manage program level passing percentage targets are met and accurate results.
Invoicing and Financial Oversight
- Oversee invoicing processes for program delivery.
- Ensure timely and accurate processing of vendor and program invoices.
Backup and Support Functions
- Serve as a backup for critical operations and other program-specific tasks.
- Provide support for miscellaneous administrative tasks related to program delivery.
Required Skills and Qualifications:
- Bachelors degree (preferred in Business, Operations, or related field).
- 2-4 years of experience required (experience in ed tech is preferred)
- Strong knowledge of program management and delivery processes.
- Proficiency in MS Excel.
- Ability to manage multiple projects simultaneously while meeting deadlines.
- Excellent communication, organizational, and analytical skills.
Preferred Skills:
- Experience working in an academic or educational environment.
- Study Abroad experience is preferred.
- Familiarity with vendor and stake holder management.
Job Classification
Industry: Education / TrainingFunctional Area / Department: Project & Program Management
Role Category: Other Program / Project Management
Role: Program Manager
Employement Type: Full time
Contact Details:
Company: upGradLocation(s): Noida, Gurugram
Keyskills: Delivery Operations Academic delivery Program Management Program Delivery Academic Operations Academic Progress Project Management Problem Solving Project Delivery Product Delivery Academic Program Delivery Management
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