Senior Customer Service Advisor - Gurgaon @ Talent Advisors

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Senior Customer Service Advisor - Gurgaon

Talent Advisors
0 - 5 years
Noida, Gurugram
4 years ago
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Job Description

Maintain the highest standards of customer service, for both inbound and outbound calls.

First Call resolution for Executive club members, Premium Customers, Preferred Partners.

Maintaining data protection and confidentiality for staff and customer

Required Candidate profile

* Travel industry/call center experience preferred
* Excellent communication skills both oral and written.
* Strong conflict/objection handling skills
* Basic knowledge of Advanced fares and ticketing, electronic ticketing, and understanding of GDS

Perks and benefits

Performance based monthly incentives

Job Classification

Industry: BPO, Call Centre, ITeS
Functional Area: ITES, BPO, KPO, LPO, Customer Service, Operations,
Role Category: Voice
Role: Voice
Employement Type: Full time

Education

Under Graduation: Graduation Not Required, Any Graduate in Any Specialization
Post Graduation: Post Graduation Not Required, Any Postgraduate in Any Specialization
Doctorate: Any Doctorate in Any Specialization, Doctorate Not Required

Contact Details:

Company: Talent Advisors
Location(s): Noida, Gurugram
Website: http://talentadvisors.in/

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Keyskills: american express sabre customer service aviation call center genpact hcl voice process cognizant galileo ticketing british airways amadeus airline bpo upselling barclays wipro worldspan convergys ites personiv travelport amex cvent ibm gds travel wns

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To create your profile, apply for a job or make a registration

Your name (*)

Email (*)

Mobile (*)

Preferred City (* max. 2 w/comma)

Designation / Expected Role

Current / Recent Company (*)

Experience (*)

Expected Salary (*)

Desired Industry (*):

Functional area / Department (*):

Enter Skills (key skills, subjects, technologies & roles to use in search)

Write briefly about yourself, your experience and education (*)

Attach ResumeMax 2.38 MB (RTF, PDF, DOC, DOCX formats only parsed)

Please, check the file size and type.

Add social media [ + ]

Create password

I agree with website service terms and conditions

Talent Advisors

Talent Advisors Talent Advisors | Tel +91 (11)41683636 | Email: jobs@talentadvisors.in E 3/7, Lower Ground Floor, Malviya Nagar, New Delhi, India - 110017 About us: www.talentadvisors.in | Follow us: facebook.com/talentadvisors.in

Senior Customer Service Advisor - Gurgaon @ Talent Advisors

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