Opening For Voice Process For Noida Location @ Religare Health

Job Description

The Incumbent will be responsible for:

• Responding to customer queries related to health insurance claims, policy etc. through calls.
• Providing resolution to customers' complaints & grievances
• Maintaining the AHT for the process
• No target.

Candidate should have the following: 1. Basic knowledge of Health Insurance
2. Should have good communication skills- Both English and Hindi
3. Should be a graduate at-least or final year result awaited or final year persuing.
4. Experience in voice process preferred
5. Knowledge of any regional language- would be and added advantage along with Hindi and English Experience: 06 months to 1 year experienced Job Type: Permanent Location: Noida Shift Timing : Rotational (Day and Night)
Designation: Manager - Voice Operations Other Details:

• Roaster Off will be there. (No fixed off)
• Rotational Shifts-24*7. Night Shifts are only for Male Candidates.
• No MTI Issue.
• 6 days working profile.

Job Classification

Industry: Insurance
Functional Area: ITES, BPO, KPO, LPO, Customer Service, Operations,
Role Category: Voice
Role: Voice
Employement Type: Full time

Education

Under Graduation: Graduation Not Required, Any Graduate in Any Specialization
Post Graduation: Post Graduation Not Required, Any Postgraduate in Any Specialization
Doctorate: Doctorate Not Required, Any Doctorate in Any Specialization

Contact Details:

Company: Religare Health Insurance Company Limited
Location(s): Noida, Gurugram

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Keyskills:   Grievance Handling Communication Skills Insurance Claims Customer Service Management Voice Process Health Insurance