Production Support Pl Sql, Api Debugging & Mis @ Quastech

Job Description

Urgent Opening for Production Support PL SQL, API Debugging & MIS

Exp:4-5yr
Notice:1month
Location:Bhandup(Work from Office)

No of Position:2
Key Skills:Database Optimization, Data Analysis, JSON, PL/ SQL, API Debugging, MIS Reporting, Reconciliation Oracle.
Salary:upto 6lpa

 

Role Title :Production Support PL SQL, API Debugging & MIS

Requirement:

Experience in PL/SQL with knowledge of Data analysis, DB Optimization & MIS/Reconciliation

Experience in JSON API & API Debugging

Good troubleshooting, analytical and debugging skills

Prefer candidates with General Insurance domain knowledge

Strong active listening skill and excellent written and communications skill

Strong attention to detail with clients

Good knowledge of MS Excel formulas and strong documentation skills

Ability to multitask in a fast-paced environments

Passion to be part of a hardworking and winning team

Excellent ability to learn and articulate software related and technicalconcepts

Roles & Responsibilities: Write complex PL/SQL Queries and provide resolution with proper estimation

Manage DB records reconciliation between integrated applications

Daily monitor of notification and take appropriate action on unreconciled records

Daily monitor of database jobs and take appropriate action in case of failure

API Debugging to identify whether input / output is wrong & assign to appropriate team member

MIS Report generation and provide data to as per business request

Database query optimisation

Responsible to collaborate with any other internal team or stakeholders or dependency groups in case the task requires (e. g. Sever + Network working to resolve a problem in a data centre/cloud).

Should be responsible and take accountability of assigned tasks.

Manage customer expectations regarding estimated response times for issue resolution

Meet SLAs like response and resolution times by working with different teams

Extensively research and document customer technical issues

Collaborate with Technical Support team to manage customer inquiries and escalate when required

Partner with Technical Support team on various strategic project when needed

Responsible for customer technical issues from initial report to resolution, give status updates to client

Run Queries or create daily reports as per usage, performance and/or availability

Document solutions for knowledge-base and bring new ideas for innovation and automation excellence intoSupportteam.

For more details call on hidden_mobile or mail on hidden_email

Employement Category:

Employement Type: Full time
Industry: IT Services & Consulting
Role Category: General / Other SoftwareTechnical Support / Helpdesk
Functional Area: Not Applicable
Role/Responsibilies: Production Support Pl Sql, Api Debugging & Mis

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Keyskills:   mis reporting data analysis api pl sql dibugging