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Senior Application Support Engineer @ Teleperformance

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 Senior Application Support Engineer

Job Description

  • Coordinate with design and development teams to resolve complex application and system issues.
  • Monitor all alerts related to applications and provide proactive services
  • Deal with support application from Level 1 team
  • Resolve issues about the infrastructure and network, identify the root cause and document tickets.
  • Document incidents, by starting from the root cause analysis and provide long term solutions to incidents presented.
  • Ensure the correct functioning of products assigned to be supported.
  • Implement the latest updates/upgrades of the products to be supported.

Share best practices in terms of application support


Job Classification

Industry: BPM / BPO
Functional Area / Department: IT & Information Security
Role Category: IT & Information Security - Other
Role: IT & Information Security - Other
Employement Type: Full time

Contact Details:

Company: Teleperformance (TP)
Location(s): Noida, Gurugram

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Keyskills:   Application Support .Net SQL

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₹ 9-13 Lacs P.A

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