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Jewellery Consultant @ Larn Learning

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 Jewellery Consultant

Job Description

Position: Jewellery Consultant 

Freshers & Experienced Both 

Age: 18 to 30 yrs 

Qualification: 12th pass 

Good English Communication Skills 

Location: ECR, Chennai 

Candidates should be in 15 km radius of ECR. 

Education, Certificate (Relevant education, achievement & certification)  

  1. Any bachelor's degree is mandatory.
  2. MS Office certification / part of curriculum

Knowledge (knowledge gained in the past relevant to this requirement)  

  1. Knowledge in front-end retail operations
  2. Selling & customer service
  3. Basic knowledge of Jewellery - Gold, Diamond, Platinum and Silver will be an added advantage.

Skills (Specific job skills required for this job)  

  1. Communication - Excellent verbal communication in English (Mandatory) & regional language.
  2. Basic computer operating knowledge
  3. E-mail communication
  4. Basic knowledge of Point-of-Sale system (POS)

Experience (Specific type or amount of experience)  

  1. 1 - 3 years of relevant experience in front-end retail operations. Preferably with an established Retail Brand
  2. Freshers with high level of communication skills and attitude to serve customers.

Suitability Criteria Competencies  

  1. People Orientation Approachable, Team Player
  2. Strong Interpersonal Skills
  3. Result Orientation Taking Ownership, Problem Solving
  4. Process Orientation Organized, Analytical
  5. Empathy Active Listening, Care, Service Mindset
  6. Flexibility Agility, Open to Learning

Willingness (Preference / Values / other requirements)  

  1. Job location - Across India
  2. Ability to work as per Brand guidelines and set schedules.
  3. Extended working hours during weekends, Festivals and season time
  4. Shift timing - Minimum 9 hours with strict adherence
  5. High Integrity (non-negotiable)

Your KRA/KPI  

  1. Attend and assist the customers at store and provide adequate product knowledge.
  2. Influencing and selling jewellery
  3. Achieve Revenue targets - Monthly / Seasonal
  4. Maintain high VM standard at store.
  5. Addressing all customer queries
  6. Following up with the customers
  7. Ensure that the store is clean, safe and presentable for customers.
  8. Completing payment transactions; preparing merchandise for delivery.
  9. Retaining the existing or new customers
  10. Maintain and monitor store inventory.
  11. 1 Coordinating with inter departmental personnel.
  12. Working on POS, ERP system, Magento etc

General Other (Common details)  

  1. CTC - Rs.2.5 to 3.5 lacs
  2. Employment type - Full-time
  3. Reporting to ASM / Store Manager

Employement Category:

Employement Type: Full time
Industry: Retail
Role Category: General / Operations Management
Functional Area: Not Applicable
Role/Responsibilies: Jewellery Consultant

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Keyskills:   pos retail operations magento store operations systems erp system vendor management jewellery point-of-sale

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