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Customer Support Executive - Voice & Non-Voice Process @ Logfix Scm Solutions

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 Customer Support Executive - Voice & Non-Voice Process

Job Description

Job Title: Customer Support Executive - Voice & Non-Voice Process


Experience: 0 to 2 Years

CTC: Open for the Right Candidate

Location: Multiple Locations

Employment Type: Full-Time


POC: ca****s@lo******m.com & re******r@lo******m.com


Job Description:

Are you looking to kick-start your career in customer support? Or do you already have some experience and want to grow further? We are hiring freshers and experienced candidates for Voice & Non-Voice Customer Support roles across multiple locations.


Join a vibrant, growth-focused work culture that values your potential and supports your career journey.


Key Responsibilities:

Manage customer interactions via calls, chats, or emails


Identify and resolve customer queries with efficiency and empathy


Maintain accurate documentation of all customer communications


Deliver a positive customer experience in every interaction


Coordinate with internal teams to ensure quick resolution of issues


Requirements:

0 to 2 years of experience in Customer Support/BPO (Voice or Non-Voice)


Good communication skills in English (regional languages are a bonus)


Freshers with strong interpersonal skills are welcome


Ability to multitask and manage workload efficiently


Open to working in rotational shifts


Perks & Benefits:

Attractive salary + performance-based incentives


Career development & growth opportunities


Friendly and professional work environment


Recognition & appreciation for great work


Start your career with us and become a part of a dynamic customer support team! Apply Now!

Job Classification

Industry: Banking
Functional Area / Department: Customer Success, Service & Operations
Role Category: Customer Success, Service & Operations - Other
Role: Customer Service
Employement Type: Freshers

Contact Details:

Company: Logfix Scm Solutions
Location(s): Chennai

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Keyskills:   Customer Support Customer Service Non Voice Process Voice Process Customer Handling

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Logfix Scm Solutions

Logfix SCM Solutions Pvt Ltd.