Customer Support Executive (Voice/Blended Process). Walk In Interview!
- Tech Mahindra Business
- 0 - 2 years
- Noida, Gurugram
- 1 month ago
- Email to a friend
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Job Description
About the Role:
We are seeking enthusiastic and customer-focused individuals to join our dynamic Customer Support team. As a Customer Support Executive (Voice Process), you will be the first point of contact for our customers, providing exceptional service and resolving their queries efficiently.
Key Responsibilities:
Handle inbound and outbound customer calls professionally.
Address and resolve customer queries, issues, and concerns with empathy and accuracy.
Provide product/service information and support.
Maintain detailed records of customer interactions.
Work effectively in a fast-paced, rotational shift environment.
Skills and Qualifications:
Excellent verbal communication skills in English (additional languages are a plus).
Strong problem-solving and active listening skills.
Ability to work flexible shifts, including weekends and holidays.
A customer-centric attitude and willingness to go the extra mile.
Why Join Us?
Competitive salary and incentives.
A positive, supportive work environment.
Growth and learning opportunities.
If you have a passion for delivering excellent customer service and thrive in a dynamic setting, wed love to hear from you!
Immediate joiners Preferred:
Contact us immediately at
Saloni Sharma 8800817***
9958210***(Daksh Malik) or email the resume on dm********3@te*********a.com and be a part of our exciting journey.
Vishambar 7079913*** or email at vp********1@te*********a.com
Ankit Saxena 9718316*** or email at as*******8@te*********a.com
Job Classification
Industry: BPM / BPOFunctional Area / Department: Customer Success, Service & Operations
Role Category: Voice / Blended
Role: Voice / Blended - Other
Employement Type: Walk-ins
Contact Details:
Company: Tech Mahindra BusinessLocation(s): Noida, Gurugram
Keyskills: Customer Service Customer Support BPO Blended Process International Call Center Inbound Calls Voice Process Voice Support Outbound Calling Communication Skills Bpo Voice Domestic Voice Telecalling Customer Care International Voice Domestic Process International BPO
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