Greetings From THE JOB FACTORY !!!
We are hiring forTop BPO's for customer support.
To Schedule Interview
Contact : HR Swathi @hidden_mobile
Email ID : hidden_email
Responsibilities and Duties
The primary responsibilities of a Customer Service specialist would be:
Handling escalations and complex queries.
Manage incoming calls
Answer calls professionally to provide information about products and services, take/ cancel orders, or obtain details of complaints.
Identify and assess customers needs to achieve satisfaction
Build sustainable relationships and trust with customer accounts through open and interactive communication
Key skills required:
Ability to listen and active problem solving skills
Good interpersonal skills
Ability to multi-task, prioritize, and manage time effectively
Job Type:
Full-time
Education:
Only graduates
To Schedule Interview
Contact : HR Swathi @hidden_mobile
Email ID : hidden_email
Keyskills: bpo voice customer service communication skills call center management