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Servicenow Developer @ IT Services

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 Servicenow Developer

Job Description

Key Skills: Service Now, ITOM,ITSM, HRSD, ITAM, CSM

Roles and Responsibilities:

  • Design, develop, and implement ServiceNow solutions across ITOM, ITSM, HRSD, ITAM, and CSM modules.
  • Customize ServiceNow applications and facilitate the rollout of new modules, applications, and enhancements.
  • Develop and maintain scripts (Business Rules, Client Scripts, UI Policies, etc.) and workflows using Flow Designer and/or Workflow Editor.
  • Integrate ServiceNow with third-party tools and systems using REST/SOAP APIs.
  • Collaborate with stakeholders and cross-functional teams to gather requirements and deliver solutions aligned with business goals.
  • Troubleshoot and resolve issues within the ServiceNow platform.
  • Ensure platform best practices and maintain platform integrity and performance.
  • Create and maintain technical documentation and user guides.
  • Stay current with ServiceNow releases and new features.

Skills Required:

  • 4+ years of hands-on experience as a ServiceNow Developer.
  • Strong knowledge of modules: ITOM, ITSM, HRSD, ITAM, CSM.
  • Experience with ServiceNow scripting (JavaScript, Glide API).
  • Familiarity with ServiceNow integrations using REST and SOAP APIs.
  • Experience with Flow Designer, Workflow Editor, and Service Portal.
  • Understanding of Agile/Scrum methodologies.
  • Strong problem-solving and communication skills.

Preferred Qualifications:

  • ServiceNow Certified Application Developer or relevant certifications.
  • Experience with CMDB, Discovery, and Event Management.
  • Exposure to ServiceNow Security and Access Control (ACLs).
  • Knowledge of performance tuning and instance maintenance.

Education: Bachelor's Degree in related field

Job Classification

Industry: IT Services & Consulting
Functional Area / Department: IT & Information Security
Role Category: IT Infrastructure Services
Role: System Analyst
Employement Type: Full time

Contact Details:

Company: IT Services
Location(s): Hyderabad

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Keyskills:   ITSM Service Now ITOM ITAM HRSD CSM

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IT Services

Viveja IT Services Pvt. Ltd. About Us. Since our inception, Viveja has been focused on building a strategic, quality outsourcing practice. We act as an extension of your company. Our talent pool is just as broad, consisting of both well-seasoned professionals with decades of experience in high te...