Operator @ IT

Home > Voice / Blended

Operator

IT
0 - 3 years
Kolkata
2 years ago
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Job Description

Calling to the customers to remind their due date of installment.
Reminder calls to delinquent customers who failed to make the EMI payment.
Explain the consequences to customer of not paying on time.
Provide the options of payment channels for making the payment.
Fix appointment for the field collections team if customer asks for collecting payment from home.
Follow up with the customers till the payment is received.
Ensure that all details of the calls update on collections is updated on the system as per the

Job Classification

Industry: Financial Services
Functional Area / Department: Customer Success, Service & Operations
Role Category: Voice / Blended
Role: Collections
Employement Type: Full time

Contact Details:

Company: Home Credit
Location(s): Kolkata

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Keyskills: EMI Payment collection collections process Debt recovery field collections Debt management

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Current / Recent Company (*)

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Expected Salary (*)

Desired Industry (*):

Functional area / Department (*):

Enter Skills (key skills, subjects, technologies & roles to use in search)

Write briefly about yourself, your experience and education (*)

Attach ResumeMax 2.38 MB (RTF, PDF, DOC, DOCX formats only parsed)

Please, check the file size and type.

Add social media [ + ]

Create password

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WTT is an emerging software development and IT services company, listed as one of the Top 50 Best Indian-founded companies by Silicon Review. WTT delivers a wide range of IT services across various industries and continues to focus on developing innovative products, services, and solutions to assist...

Operator @ IT

Home > Voice / Blended

Operator

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